National Assembly Today
Communication Tip #3: Do’s and Don’ts of Correcting Mistakes
June 24, 2016In a recent newsletter, we identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new narrative. This week we are taking a closer look at a communication device that might be undermining our efforts to change common misperceptions about the work we do and those we […]
Communication Tip #2: Don’t Fall Into the Charity Trap
June 9, 2016In a recent newsletter, we identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new Building Well-Being Narrative. This week, we are taking a closer look at one of the words often used to describe the sector that we have learned undermines our communication efforts: CHARITY. […]
Communication Tip #1: Match the Solution to the Problem
May 26, 2016In the last newsletter, we briefly identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new narrative. Now we are taking a closer look at some of those tips and traps. Focus on Solutions: A primary goal of the sector’s communication efforts is to drive public […]
Financial Stability First (FS1) Discussion Brief
May 6, 2016The National Human Services Assembly is pleased to share a discussion brief on Financial Stability First (FS1), an initiative generously funded by MetLife Foundation. The National Assembly conducted a pilot project in three human service agencies—one Catholic Charities and two Goodwill, Inc. sites—to determine whether financial navigators in the workplace could be deployed to assist […]
Avoid These Communication Traps
April 29, 2016Since unveiling the Building Well-Being Narrative in November of last year, the Reframing Network Newsletter has been devoted to unpacking each of the narrative elements of the frame: The Value of Human Potential; Construction Explanatory Metaphors; and Life Cycle Explanatory Examples. As Nat Kendall-Taylor, CEO of FrameWorks Institute, demonstrates in his recent APHSA blog post […]