National Human Services Assembly
Reframing newsletter

Communication Tip #2: Don’t Fall Into the Charity Trap

June 9, 2016

In a recent newsletter, we identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new Building Well-Being Narrative. This week, we are taking a closer look at one of the words often used to describe the sector that we have learned undermines our communication efforts: CHARITY. […]

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Reframing newsletter

Communication Tip #1: Match the Solution to the Problem

May 26, 2016

In the last newsletter, we briefly identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new narrative. Now we are taking a closer look at some of those tips and traps. Focus on Solutions: A primary goal of the sector’s communication efforts is to drive public […]

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Reframing newsletter

Avoid These Communication Traps

April 29, 2016

Since unveiling the Building Well-Being Narrative in November of last year, the Reframing Network Newsletter has been devoted to unpacking each of the narrative elements of the frame: The Value of Human Potential; Construction Explanatory Metaphors; and Life Cycle Explanatory Examples. As Nat Kendall-Taylor, CEO of FrameWorks Institute, demonstrates in his recent APHSA blog post […]

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Reframing newsletter

Maximum Impact: The Power of the Collective Parts

April 14, 2016

After spending the last several newsletters breaking down each narrative element of the new frame for human services, now is a good time to pull it together in the complete Building Well-Being Narrative. FrameWorks Institute’s research demonstrates that it is the use of the entire Building Well-Being Narrative that has the biggest impact on increasing […]

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Reframing newsletter

The Final Plot Point in the New Narrative

April 5, 2016

In recent newsletters, we’ve talked about the power of leading with the value of Human Potential at the start of our communications and we’ve shared tips on using Construction metaphors to explain what human services are and why they are important. Now it’s time to transition to the final plot point of the Building Well-Being […]

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