National Human Services Assembly

Pressing the Refresh Button on Reframing

Reframing newsletter

Pressing the Refresh Button on Reframing

The human service sector plays an integral role in creating a vibrant, thriving society. Yet each year we find ourselves having to make the case, all over again, for critical funding and better policies, while competing for limited and insufficient resources, attention, and investment. The power of reframing is that it helps us tell our […]

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Reframing newsletter

Using the Right Metaphor Matters

In a recent newsletter, we identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new narrative. In addition to using the new frame, there are also words that we know are unproductive and can often invoke those cultural models the research shows undermine our best intentions. […]

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Reframing newsletter

Maximum Impact: The Power of the Collective Parts

After spending the last several newsletters breaking down each narrative element of the new frame for human services, now is a good time to pull it together in the complete Building Well-Being Narrative. FrameWorks Institute’s research demonstrates that it is the use of the entire Building Well-Being Narrative that has the biggest impact on increasing […]

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Reframing newsletter

The Final Plot Point in the New Narrative

In recent newsletters, we’ve talked about the power of leading with the value of Human Potential at the start of our communications and we’ve shared tips on using Construction metaphors to explain what human services are and why they are important. Now it’s time to transition to the final plot point of the Building Well-Being […]

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Reframing newsletter

Getting Creative with the Construction Metaphor

In the last newsletter, we discussed the importance of using the research-tested Construction metaphor within the context of the Building Well-Being Narrative to elevate public understanding of human services. The Construction metaphor helps us do two things. Provide a complete definition of how human services, and the experts who provide them, promote well-being. Explain how […]

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